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If you have any questions or requests regarding our insurance products and other matters, we are here to help. Fill out the form and our team will contact you shortly.

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Our partners

Find out more about the partners we work with to bring you the care and protection you need.

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Customer service

Should you have any queries or concerns, we’re always ready to assist you.

INDONESIA

PT. Asuransi MSIG Indonesia.
HEAD OFFICE

Summitmas II Building, 15th Floor
JI. Jenderal Sudirman Kav. 61-62
Jakarta 12190 Indonesia

Tel: (021) 252 3110 (Hunting)
Fax: (021) 252 6761, 5206 040 (General)
(021) 252 4309 (Production)
(021) 252 4084, 252 4083 (Claim)

Website : msig.co.id
BRANCH OFFICES

BANDUNG

Hquarters Business Residence Building 
9th Floor Unit E
Jl. Asia Afrika No. 158, Bandung 40261

Tel: (022) 3000 0851, 3000 0852

BATAM

Wisma Batamindo
3rd Floor No.06
Jl. Rasamala No.1, Batamindo Industrial Park, 
Mukakuning, Batam 29433

Tel : (0770) 611 550, 611 161 
Fax: (0770) 611 551

MEDAN

Sinar Mas Land Plaza
8th Floor Suite 804
Jl. P. Diponegoro No. 18
Medan 20152

Tel : (061) 452 8783, 452 8795 
Fax: (061) 452 8810

SURABAYA

Intiland Tower
7th Floor, Suite 05D
Jl. Panglima Sudirman 101-103, Surabaya 60271

Tel : (031) 531 8876, 531 8496 
Fax: (031) 531 0826
REPRESENTATIVE OFFICES

DENPASAR

Quest San Denpasar Hotel 
2nd Floor No. 1
Jl. Mahendradata No. 93, Padangsambian Klod, Denpasar 80117

Tel: (0361) 471 7227, 471 7228 
Fax: (0361) 471 7226

PALEMBANG

Sudirman City Centre Office Tower
6th Floor Unit 603
Jl. Jenderal Sudirman No. 57, Palembang 30125

Tel : (0711) 563 0711, 563 0712
Fax: (0711) 563 0713

SEMARANG

Wisma HSBC 
5th Floor Unit 507
Jl. Gajah Mada No.135, Semarang 50134

Tel : (024) 841 7010, 841 7013 
Fax: (024) 841 7012

Regional office

MSIG Asia Pte Ltd

4 Shenton Way #27-01 SGX Centre 2, Singapore 068807
Website: msig‑asia.com

Japan (head office)

MS&AD Insurance Group Holdings, Inc.

Tokyo Sumitomo Twin Building (West Tower)
27-2, Shinkawa 2 Chome
Chuo-ku, Tokyo 104-0033, Japan
Website: ms‑ad‑hd.com

Mitsui Sumitomo Insurance Company, Limited

9, Kanda-Surugadai 3 Chome
Chiyoda-ku, Tokyo 101-8011, Japan
Website: ms‑ins.com

Enquiry

If you have any questions or requests, you may complete the form

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*Response will be made for inquiries related to PT Asuransi MSIG Indonesia only
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Thank you for trusting MSIG as your insurance provider of choice. We are pleased to inform you that we, PT Asuransi MSIG Indonesia is a General Insurance provider. For enquiries on Life Insurance, please allow us to take you to PT MSIG Life Insurance Indonesia Tbk’s communication channels by clicking the following link.

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PT Asuransi MSIG Indonesia is a general insurance company, while PT MSIG Life Insurance Indonesia Tbk is a life insurance company and both operate separately. Nevertheless, under the same brand, both share the same commitment to provide sincere service to customers.

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Workshop list

Our partner workshops are here to provide you with professional expertise and skills.

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Hospital list
(OTA claim)

Be rest assured of your health and well-being and receive worry-free treatment with our healthcare partners.

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Workshop list

Choose from our list of partner workshops to receive quality repairs and replacements for your vehicle. Do check your insurance policy conditions to find out if your vehicle can be repaired in an authorised workshop or a general workshop.

  • Search by location
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    • Cilegon
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    • Jakarta Barat
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    • Bekasi
    • Bogor
    • Depok
    • Karawang
    • Bandung
    • Cimahi
    • Cirebon
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    • Purwakarta
    • Garut
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    • Brebes
    • Tegal
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    • Pekalongan
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    • Tebing Tinggi
    • Padang Sidempuan
    • Deli Serdang
    • Banda Aceh
    • Palembang
    • Lubuklinggau
    • Lahat
    • Ogan Komering Ulu
    • Batam
    • Padang
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    • Bandar Lampung
    • Jambi
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    • Duri
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    • Rejang Lebong
    • Bangka Tengah
    • Samarinda
    • Balikpapan
    • Berau
    • Pontianak
    • Ketapang
    • Banjarmasin
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    • Palangkaraya
    • Kotawaringin Timur
    • Tarakan
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    • Palopo
    • Parepare
    • Palu
    • Manado
    • Kotamobagu
    • Gorontalo
    • Ambon
    • Jayapura
    • Biak
    • Merauke
    • Timika
    • Nabire
    • Sorong
    • Manokwari
    • Batulicin
    • Tanjung Pandan

Tebing Tinggi

CV ISTANA MOBIL
Jl. Sisingamangaraja No.40, Kel. Bandarsono, Kec. Padang Hulu, Kota Tebing Tinggi,
(GENERAL WORKSHOP)
Get directions

Padang Sidempuan

UD PARSARIRAN MOTOR
Jl. Sudirman No.111, Kel. Palopat Maria, Kec.Padangsidimpuan Hutaimbaru, Kota Padangsidimpuan, Sumatera Utara 22753
(GENERAL WORKSHOP)
Get directions

Deli Serdang

PT AGUNG NUSANTARA MAHKOTA
Jl. Pasar 1 No 2, Saentis, Deli Serdang
(GENERAL WORKSHOP)
Get directions

Banda Aceh

HONDA ARISTA ACEH (PT ARISTA AUTO PRIMA)
Jl. Dr M Hasan No 100 Banda Aceh 23352
(AUTHORIZED HONDA)
Get directions
MITSUBISHI ARISTA ACEH (PT ARISTA SUKSES MANDIRI)
Jl. DR. Mohammad Hasan Gampong Lampeuneurut Gampong. Kec. Darul Imarah Kabupaten Aceh Besar
(AUTHORIZED MITSUBISHI)
Get directions
ASTRA DAIHATSU - ACEH
Jl. Dr. M. Hasan No.123 A Batoh - Banda Aceh
(AUTHORIZED DAIHATSU)
Get directions
CV PRO MOTOR
Jl. T.P Nyak Makam No. 88, Lambhuk, Banda Aceh
(GENERAL WORKSHOP)
Get directions
CV AUTOHASS
Jl. Soekarno ? Hatta Dsn. Geulumpang, Kec. Darul Imarah, Kab. Aceh Besar, Prov. Aceh
(GENERAL WORKSHOP)
Get directions
CV AUTO SEJAHTERA
Jl. Soekarno Hatta No. A7, Ds. Lamreung, Kec. Darul Imarah, Aceh Besar
(GENERAL WORKSHOP)
Get directions

Palembang

AUTO2000 - TANJUNG API-API PALEMBANG
JL. Letjend Harun Soharno No. 168, Tanjung Api-Api, Palembang
(AUTHORIZED TOYOTA)
Get directions
ASTRA DAIHATSU - PALEMBANG
Jl. Jend. Ahmad Yani No.100-14 Ulu, Palembang.
(AUTHORIZED DAIHATSU)
Get directions
ASTRA ISUZU - PALEMBANG
JL. Kol. H. Burlian KM. 8,5 Palembang
(AUTHORIZED ISUZU)
Get directions

Hospital list

Receive expert care and treatment at every step of your healthcare journey with our preferred partners.

  • Search by location
    • Search by location
    • Jakarta
    • Cikarang
    • Denpasar
    • Karawang
    • Surabaya
    • Siloam hospital group

Jakarta

J-Clinic
6th Fl. Wing C Pondok Indah Hospital, Jl. Metro Duta Kav. UE Pondok Indah Jakarta 12310
Phone 021 – 7657525 ext : 5203;
021-75816571 (JP)
Get directions
Takenoko Medical Care (Pondok Indah Center)
Palma Tower, Mezanin floor Unit 1-3, Jl. RA Kartini II S Kav.6 Jakarta 12310
Phone 021 – 75930467 (JP);
021-75930468
Get directions
Takenoko General Medical Service (24 Hours)
Apartment Sahid Sudirman Residence Lobby L03B & L05, Jl. Jendral Sudirman No. 86 Jakarta 10220
Phone 021-57853955;
021-57853958 (JP)
Get directions
JKMC (Jakarta Kyoai Medical Center)
Wisma Keiai Prince 6th Floor, Jl. Jendral Sudirman Kav.3-4 Jakarta
Phone 021-5724330
Get directions
MRCCC Siloam Hospital Semanggi
Semanggi Unit Japan , Gedung RS MRCCC Siloam Hospital Semanggi, Jl. Garnisun Kav 2-3 Karet Semanggi Setiabudi, Jakarta Selatan 12930
Phone 021-57974061
Get directions

Cikarang

J-Clinic, Siloam Hospital Cikarang
Siloam Hospital Cikarang 1st Floor, Jl. M.H Thamrin Kav.105 Lippo Cikarang-Bekasi
Phone 021-8972684
Get directions
JKMC Ejip
Gd. EJIP Center 2nd Floor Plot 3A Cikarang-Bekasi
Phone 021-89677310
Get directions

Denpasar

JKMC - Bali
Jl.By Pass Ngurah Rai No.9 C Kuta Bali 80361
Phone 0361-766593
Get directions
Takenoko Medical Care
Jl. Sunset Road No. 77A Ruko No.1 Kuta Bali 80361
Phone 0361-472 7288
Get directions
Surya Husadha Hospital
Jl. Pulau Serangan No 7, Denpasar, Bali 80361.
Phone 0361-233787
Get directions
Kasih Ibu Hospital
Jl. Teuku Umar No.120, Denpasar, Bali 80114
Phone 031-5993211
Get directions

Karawang

JKMC Karawang Timur
Surya Cipta Square Lantai 2 Jl. Surya Utama Kav. C-1 ( Kawasan Industri Surya Cipta ) – Karawang 41363
Phone 021-30424007
Get directions
JKMC Karawang Barat
Gedung Sentra KIIC Unit No. 40 Lt. 1, Kawasan Industri KIIC Desa Sakaluyu, Kec Teluk Jambe Timur. Karawang 41361
Phone 021-29569380
Get directions

Surabaya

Mitra Keluarga Surabaya
Jl. Satelit Indah II, Darmo Satelit 60187 Surabaya
Phone 031-7345333
Get directions
Premier Surabaya
Jl. Nginden Intan Barat Blok B Surabaya 60118
Phone 031-5993211
Get directions

Siloam hospital group

Siloam Kebon Jeruk
Jl. Raya Perjuangan Kav.8 Kebon Jeruk Jakarta
Phone 021-2567 7888
Get directions
Siloam Lippo Village
Jl. Siloam No. 6 Lippo Karawaci -Tangerang 15811
Phone 021-5460 055
Get directions
Siloam Surabaya
Jl. Raya Gubeng 70 Surabaya 60281
Phone 031-5031 333
Get directions
Siloam Denpasar
Jl. Sunset Road no. 818 Kuta – Badung, Bali
Phone 0361-779 900
Get directions
All rights reserved. Copyright © 2024 PT Asuransi MSIG Indonesia
PT Asuransi MSIG Indonesia is licensed and supervised by Financial Services Authority (OJK)
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