Dear Policy Holder, 

Thank you for insuring your valuable asset with us. 

Your Motor Vehicle Insurance policy together with the application form and the schedule, become the entire contract of insurance between you, the policy holder and us, PT Asuransi MSIG Indonesia.

The rights of indemnification to your motor vehicle and or third party will be automatically forfeited if:

  1. Fails to submit claim within 12 (twelve) month from the time of loss and/or damage although the notice of the event already submit.
  2. Fails to proceed claim within 12 (twelve) months from the time the Insurer gives the approval.
  3. Fails to file an objection nor request for settlement through Insurance Dispute Resolution Body (LAPS) or other legal proceeding within 6 (six) months from the time the Insurer declares in writing that the Insured does not have any rights for indemnification.
  4. Fails to complete the claim documents as stipulated in Article  14 in this policy within 12 (twelve) months from the time the Insurer requests for the relevant written claim document, unless otherwise agreed by the Insurer.
  5. Fails to comply with obligations under this policy. 
  6. The rights of the Insured to claim for an indemnification which is greater than that has been agreed by the Insurer will be forfeited if within 3 (three) months from the time the Insurer notifies in writing, the Insured does not submit any written objection or does not take settlement through Insurance Dispute Resolution Body (LAPS) or other legal proceeding.

Subsequently, for your convenient, kindly review your policy to ensure that the coverage provided is suitable with your need. Shall there is any changes required on the informaton of your personal details, scope of coverage, or you need other informaton or clari?caton about term and conditon of your policy, please feel free to contact us at 021 - 2523110 and we would be pleased to assists you.

Last, please ensure to save our Emergency Call Centre 021 - 29279636 (open 24 hours from Monday to Sunday) and dial it immediately in case there is any incident.  

Again, thank you for choosing us as your insurance solution.

To download the newsletter file please click link below:
Did You Know? - Forfeiture of Right to Indemnification.pdf

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