MSIG's Value

Mission
To contribute to the development of a vibrant society and help secure a sustainable future for the world, by bringing security and safety through our global insurance and financial services business.

Vision
To become the No.1 General Insurer in the Region in premium, profits and service quality.

Brand and Values
MSIG is the established leading insurer with a long-term perspective which aims to offer insurance solutions that are effective, efficient and simple to understand, delivered with active and sincere service.


CUSTOMER FOCUSED

We continuously strive to provide security to our customers and achieve customer satisfaction.

INTEGRITY

We are sincere, fair and just in all our dealings.

TEAMWORK

We achieve mutual growth by respecting one another’s individuality and opinions and by sharing knowledge and ideas.

INNOVATION

We listen to our stakeholders and continuously seek ways to improve the way we work and do business.

PROFESSIONALISM

We make continuous efforts to improve our skills and proficiency to provide high quality services.